Privacy Policy
Last Updated: March 15, 2025
At evolveportalnode, we respect your privacy and understand how important your personal data is to you. This policy explains what we collect, why we collect it, and what choices you have. We operate in Thailand and follow local regulations while serving our global user community.
Information We Collect
We collect different types of information to provide and improve our multi-year budget planning services. The data we gather falls into several categories, each serving a specific purpose.
Personal Information You Provide
When you register or use our platform, you directly provide us with information including:
- Name and contact details (email address, phone number)
- Company or organization name and role
- Payment and billing information
- Profile preferences and settings
- Communications with our support team
Financial Planning Data
Your budget planning data is stored securely on our servers. This includes budget categories, projections, financial goals, and any documents you upload. We treat this information with the highest level of security since it relates directly to your financial planning activities.
Usage Information
We automatically collect certain information about how you interact with our platform. This helps us understand usage patterns and improve functionality. Examples include login times, features used, pages visited, and time spent on different sections of the platform.
How We Use Your Information
Your data serves specific purposes that directly support your experience with our platform. We don't use your information for purposes beyond what's described here.
- To provide and maintain our budget planning services, including saving your data and processing your financial projections
- To communicate with you about your account, service updates, and respond to your inquiries
- To process billing and manage your subscription
- To improve our platform based on usage patterns and user feedback
- To detect and prevent technical issues, fraud, or security threats
- To comply with legal obligations under Thai law and international regulations
Data Storage and Security
We store your data on secure servers with multiple layers of protection. Our infrastructure uses industry-standard encryption both during transmission and at rest. Physical access to our data centers is restricted and monitored.
Security Measures We Implement
All data transmission uses TLS encryption. Your financial planning information is encrypted with AES-256 encryption standards. We maintain regular security audits and vulnerability assessments. Our team receives ongoing security training, and we have incident response procedures in place.
While we implement strong security measures, no system can be completely immune to all threats. We encourage you to use strong passwords and keep your login credentials confidential.
Data Retention Periods
We keep your information for different lengths of time depending on its type and purpose:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of active account plus 12 months | Service provision and legal compliance |
| Budget Planning Data | Duration of active account plus 24 months | Historical analysis and user reference |
| Payment Records | 7 years after transaction | Tax and financial regulations |
| Usage Logs | 18 months | Security monitoring and platform improvement |
| Support Communications | 3 years after resolution | Service quality and dispute resolution |
After these periods, we securely delete or anonymize your data unless we have a legal obligation to retain it longer.
Sharing Your Information
We don't sell your personal information. Period. We only share your data in limited circumstances that support our service or are required by law.
Service Providers
We work with third-party companies that help us operate our platform. These include payment processors, cloud hosting providers, and email service providers. Each provider has access only to the information needed for their specific function and must maintain confidentiality.
Legal Requirements
We may disclose information if required by Thai law, court order, or government request. This could happen in cases involving suspected fraud, threats to public safety, or violation of our terms of service. When possible, we'll notify you before such disclosure unless prohibited by law.
Business Transfers
If evolveportalnode is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We would notify you through email and prominent notice on our platform about any change in ownership or use of your personal information.
Your Privacy Rights
You have several rights regarding your personal information. We've designed processes to make exercising these rights straightforward.
Access Your Data
You can request a copy of all personal information we hold about you. We'll provide this in a commonly used electronic format within 30 days of your request. Access your account settings to download most of your budget planning data directly.
Correct or Update Information
You can modify your account information directly through your profile settings. For changes to historical records or data you can't edit yourself, contact our support team. We'll update your information within 15 business days.
Delete Your Account
You can request complete account deletion at any time. This removes all your personal information and budget planning data from our active systems. Some information may remain in backup systems for up to 90 days before permanent deletion. Note that we may retain certain transaction records as required by Thai financial regulations.
Restrict Processing
You can ask us to limit how we use your information while we investigate a complaint you've made about accuracy or our processing activities. During this time, we'll store your data but not actively process it except for limited purposes.
Object to Processing
If you believe our processing of your data isn't justified by legitimate business interests, you can object. We'll assess your objection and stop processing unless we can demonstrate compelling legitimate grounds that override your interests.
International Data Transfers
Our primary servers are located in Thailand, but we use some service providers with infrastructure in other countries. When we transfer data internationally, we ensure appropriate safeguards are in place through contractual clauses that require equivalent protection to what's provided under Thai law.
Users accessing our platform from outside Thailand should understand their data may be processed in Thailand according to Thai privacy regulations and this policy.
Cookies and Tracking
We use cookies and similar technologies to maintain your session, remember your preferences, and analyze how our platform is used. You can control cookie settings through your browser, though disabling certain cookies may limit platform functionality.
Essential Cookies
These cookies are necessary for the platform to function. They enable basic features like page navigation and access to secure areas. The platform won't work properly without these cookies.
Preference Cookies
These remember your settings and choices, like display preferences or regional settings. They help provide a personalized experience when you return to the platform.
Analytics Cookies
We use these to understand how visitors interact with our platform. This information helps us identify areas for improvement and measure the effectiveness of changes we make.
Children's Privacy
Our platform is designed for professional budget planning and is not intended for individuals under 18 years of age. We don't knowingly collect information from children. If we become aware that we've collected personal information from someone under 18, we'll delete that information promptly.
Changes to This Policy
We update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you through email and a prominent notice on the platform at least 30 days before the changes take effect.
The "Last Updated" date at the top of this policy indicates when the most recent changes were made. We encourage you to review this policy whenever you use our platform to stay informed about how we protect your information.
Thai-Specific Considerations
As a service operating in Thailand, we comply with the Personal Data Protection Act (PDPA) and other relevant Thai regulations. This includes maintaining data processing records, appointing a data protection officer when required, and following specific rules around consent and data subject rights.
Thai users have additional rights under the PDPA, including the right to withdraw consent for data processing that's based on consent rather than legal obligation or legitimate interest. To exercise these rights, contact us using the information below.
Contact Us About Privacy
If you have questions about this privacy policy, want to exercise your rights, or have concerns about how we handle your information, please reach out to us:
We typically respond to privacy-related inquiries within 5 business days. For requests to exercise your data rights, we'll complete most requests within 30 days as required by applicable law.